Testimonials & Case Studies
100% would recommend our specialist Senior Move Manager service to others.
Mrs W and Miss D - each supported throughout the moving process to retirement apartments culminating in a full day of practical support on moving day itself. The removal companies were arranged and managed, important documents and medications kept at hand, properties cleaned, meters read, keys dropped off and clients driven to their new home - with everything unpacked and their new homes ready to live in.
“The help I received on moving day took immense pressure and anxiety from me. I had no idea what to expect and became relaxed the moment Michelle arrived. Her kind and considerate personality together with her experience and efficiency was very much appreciated.”
Mrs S was moving from a family home of many years to a retirement apartment some distance away. She needed hands on support to help sort and make difficult decisions around her furniture and possessions. The downsizing process was managed completely ensuring moving day timescales were met and arrangements made for specialist clearance and auction sales.
“ From the initial conversation to my moving day Andrew was friendly and put my mind at ease over several worrying aspects of downsizing, solving problems as they arose. Nothing was too much trouble”
Mr and Mrs P had decided to leave their large family home of 25 years for a new one level retirement apartment. Neither had been in the best of health. Support was needed to sort through all their possessions in the house and garage - with items identified and submitted for sale via auction or internet sites and others donated to charity or disposed of. Detailed floor plans of the new rooms enabled the clients to visualise their furniture options - ensuring the new home was clutter free and safe to move around in. Help was also given with confidential waste disposal.
“ At a stressful time the pleasant, friendly and efficient manner of both Michelle and Andrew made the whole experience easier and more positive.”
“Michelle was brilliant from start to finish, in a practical way and emotionally….a wonderful service”
One client was supporting an older relative to move from a distance to his locality so that increased levels of support and contact could be provided. Michelle planned and delivered a range of services from downsizing, packing, disposing of items via eBay, making and managing all removal arrangements to unpacking on moving day.
"Your pivotal involvement in the move of my 89 year old relative from Wales to Derbyshire meant it went better than we could have hoped for. Your knowledge, competence and attention to detail is partnered with a deeply caring attitude and friendliness. I would recommend your service very highly. Most importantly my relative is happy and content in her new home" Sir John Oldham
Mr and Mrs S from West Yorkshire. A deterioration in health resulted in a move from their longstanding family home. To help ensure the move went ahead smoothly and completion dates were met The Yorkshire Move Manager was engaged. Working alongside family members, Michelle helped sort through possessions, packed, arranged valuations, donations and disposals. The work was carried out over a number of sessions which made the work manageable and did not overtire the clients.
"Michelle...lifted a very heavy burden of packing up and downsizing our family home of 36 years, and we heartily recommend her to anyone in the same position"
Mr M from London required help to find a new home for his parents who lived in another part of the country. The Yorkshire Move Manager worked with the family to establish their requirements and budget and then carried out a search for specialist retirement property with care, which delivered a range of appropriate options for the client and parents to choose from and progress.
"Michelle clearly understood our needs (for our elderly parents) and provided a comprehensive list of suitable properties within 1-2 weeks as required"
Ms A from West Yorkshire required support to downsize and clear her old home – sensitive support was required for sorting, motivation, packing up and clearing possessions.
"I used Michelle, The Yorkshire Move Manager at a time that was very difficult for me. She was understanding, organised and made a job that seemed impossible very easy. Thank you Michelle for a wonderful, supportive service"
Mrs N from West Yorkshire was thinking about moving home. After discussing options it become apparent her current home met her needs well - but assistive technology could help her live independently for longer and ensure greater safety and security. Mrs N was more than happy to stay in her current home and arrangements were quickly made in conjunction with her family to install appropriate telecare / assistive technology solutions.
"Very helpful, swift and a caring, lovely lady"
Ms S from West Yorkshire was faced with clearing her Mum’s home following her admittance to long term care. Tailored and sensitive support was given to sort possessions and clear the property ready for rent.
"I was faced with a daunting task when clearing Mum’s home. Michelle was recommended to me and I knew straight away when I spoke to her that she would lead me through the process in a professional and sympathetic way. I have already ‘recouped’ her modest fee by selling some of Mum’s unwanted items at Michelle’s suggestion. I highly recommend Michelle’s service to anyone – young or old – who needs to clear a property, move house or simply de-clutter"
A Solicitor acting as an Attorney for a client engaged The Yorkshire Move Manager to support her client in creating a safer living environment – through sourcing and installing new furniture and storage and supporting the client to downsize and dispose of collections he no longer required. The client received significant funds for items sold via auction and eBay.
"First class service. You couldn’t be any more help. Thank you so much"